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  1. Mr. Brands
  2. Claims & Returns
  3. Claims and returns

Claims and returns

  • What Should I Do If My Product Fails Within 30 Days of Purchase?

    If the unit fails due to a manufacturing defect within 30 days of purchase, you must: Return the unit to the retailer...

  • Are Refunds Ever Offered in Special Situations?

    In rare cases involving major product issues, a refund may be considered as an exception. These situations are review...

  • Do You Offer Refunds?

    We do not offer refunds.If a product issue is confirmed and covered under warranty, a replacement will be provided in...

  • Can I Return a Product If I Simply Don’t Need It?

    If you are returning a product because you no longer need it or changed your mind, this matter must be handled direct...

  • What Happens If My In-Store Purchase Is Broken or Defective?

    If this product fails because of a manufacturing defect within 30 days of purchase, return the unit, with your receip...

  • How Do I Return a Product?

    If you purchased your product from a physical retail store, we strongly recommend that you return the item directly t...

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